How We Work | Stockroom London

Our process is designed to be clear, structured and reliable. From initial intake through to storage, access and retrieval, every step is carefully managed and clearly logged, so you always know what is stored, where it is and how to access it.

With 24/7 CCTV monitoring and robust security, every item is logged and safeguarded with care. Our service is fully managed, from collection to storage and retrieval. All you need to do is pack the items, and our team takes care of the rest: transport, handling and secure placement in your dedicated storage zone.

Our Process

Initial intake

Clients can arrange their own transport or choose for Stockroom London to manage collection at a time that suits them.

Once items arrive on site, they are placed into a dedicated storage zone and logged into our online inventory system, giving you full visibility of what is stored and where it is located.

Storage

All items are stored within dedicated, access-controlled zones, with entry restricted to authorised personnel.

Clients are welcome to visit their storage space to review, organise or work with their items on site when needed. Storage can be arranged for both short and long-term requirements, without rigid contractual commitments.

Access and retrieval

When you need access to your items, simply let us know.

Our team will prepare your materials and arrange either delivery or on-site access, typically within the same or next working day. All movements are logged, ensuring your inventory remains accurate and up to date.

Disposals

Where items no longer need to be retained, we can arrange secure disposal through approved UK waste management partners.

Materials are shredded or recycled as appropriate, in full compliance with data protection regulations, with certification provided where required.

“Stockroom London was first recommended to us by an external consultant. We were looking for a trusted provider who we could have good communication with and who would allow us open access to our collection. Since storing our organisational archive papers and moving image footage with them (which is so valuable to our organisation’s governance, history and heritage) the personal service has been outstanding. The whole team is so helpful and response times are amazing. Even when we’ve had to retrieve assets at short notice, the experience has been faultless. We can access our archive quickly and easily and collections are safe and secure. Their communication and support has been impeccable since we joined them in 2013. They are the friendliest, most supportive bunch of people who always take time and care to deal with enquiries whether in person or online. The price is competitive too!”

Louise Anderson, Research Manager at BAFTA